Return Policy
Our return policy is valid for 30 days from the date of purchase. If 30 days have passed, unfortunately, we are unable to offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused, in its original condition, and returned in the original packaging. Items that show signs of wear, washing, or damage will not be accepted.
Proof of Purchase
To process your return, a receipt or proof of purchase is required.
Do Not Return Items to the Manufacturer
Please return the product directly to us instead of sending it to the manufacturer.
Partial Refunds
In certain cases, only a partial refund may be granted, such as:
Items returned more than 30 days after delivery.
Refund Process
Once your return is received and inspected, we will notify you via email regarding the approval or denial of your refund. If approved, the refund will be processed and automatically credited to your original payment method within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:
Check your bank account again.
Contact your credit card company, as there may be a delay in posting the refund.
Contact your bank, as processing times may vary.
If you have completed these steps and still haven’t received your refund, please contact us at [email protected].
Promotional Items
Only regular-priced items are eligible for a refund. Items purchased on sale or during promotions cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need a replacement for the same item, please email us at [email protected].
Shipping for Returns
To return your product, please email us at [email protected] for further instructions.
Customers are responsible for their own return shipping costs.
Shipping costs are non-refundable. If your return is approved, the cost of return shipping will be deducted from your refund.
Shipping Time for Replacements
Depending on your location, the time it may take for your exchanged product to reach you may vary.
Tracking for Returns Over $75
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
For any further inquiries, please contact us at [email protected].